Most appeals fail because they answer the notice, not the real trigger. Our forensic analysis finds what Amazon's system actually flagged — then we write an appeal specific to your case. You see the diagnosis before you pay anything. Half the fee is due only after you're reinstated.
From suspended to reinstated in four steps.
Paste your suspension notice. Our AI reads it the way Amazon's investigators do — not just the surface reason, but the specific trigger Amazon's system actually flagged. We tell you exactly what's wrong and whether your case is winnable. Free, no commitment.
If we take your case (we decline unwinnable ones — we only succeed when you do), you pay half the flat fee. We send you an evidence checklist within 2 hours and start writing your case-specific appeal immediately.
Your appeal is filed within 24 hours of receiving your documents. Incumbents take 3–7 days because a human analyst spends 8–15 hours per case. We do the forensic work in minutes so you don't wait.
When you're back selling, we send the second invoice. Not before. That's our guarantee: we win together or we absorb the loss together.
50% upfront. 50% only on reinstatement. We don't charge regardless of outcome like everyone else.
Most sellers who reach us have already paid someone — or tried a template — and got rejected. So we structured everything around one principle: you risk as little as possible, and we only win when you do.
We analyze your case and tell you what we found — the violation type, the likely trigger, and whether it's winnable — before any money moves. If what we show you isn't specific to your case, walk away. No hard feelings.
If your case has low odds, we tell you that — and we don't take it. Firms that take every case are charging you for hope. Our success fee only exists if you're reinstated, so a hopeless case costs us money too.
50% upfront, 50% only after your account is back. Payments go through Stripe — we never see your card details. No subscriptions sneaked in, no surprise charges, no upsells mid-case.
Fair question — suspension services attract bad actors, and you should be skeptical. Here's how we're structured so you can verify before trusting: the diagnosis is free and you see our actual findings before paying anything. If those findings are generic, don't hire us. Payment runs through Stripe checkout — we never handle your card. Half the fee is only ever charged after your account is back, which means a failed appeal costs us, not just you. And we never ask for your Amazon password — you file through your own Seller Central, or grant limited case access that you can revoke anytime.
No. If you're not reinstated, you do not pay the success fee. That's the whole point of the split model. We only get paid in full if we do our job.
Amazon and TikTok's review systems have seen tens of thousands of AI-generated templates. They reject appeals that address the stated reason rather than the actual trigger Amazon flagged — and they reject appeals that lack business-specific detail. Our edge is the forensic layer that finds the real trigger before the appeal is written.
Unfortunately, yes — TikTok's policy is two lifetime appeals per violation, and once both are used, the decision is final. This is why we emphasize getting expert help before filing your first appeal, or at minimum your second. If you have one appeal remaining, that is your last shot — treat it accordingly.
Established firms put a human analyst on each case for 8–15 hours of reading, research, and writing. Our AI pipeline does the forensic grunt work — notice classification, invoice analysis, evidence mapping — in minutes. That means ~90 minutes of human expert time per case instead of 15 hours. We file in 24 hours; they file in 3–7 days.
Yes. Amazon suspensions (inauthentic, IP complaints, Section 3, INFORM Act, performance) and TikTok Shop suspensions (policy violations, IP complaints, KYC issues). The platforms have completely different appeal structures — we handle both.
We decline cases we don't believe are winnable — primarily Section 3 cases with no documentable root cause, IP violations where the rights owner has filed multiple complaints with evidence, and accounts with a pattern of policy manipulation that Amazon has specifically noted. We tell you this during the free diagnosis. Taking your money on a hopeless case is not how we operate.
Yes. We serve Amazon and TikTok Shop sellers worldwide, regardless of where you're based or where your account is registered. Suspension appeals are handled digitally through each platform's seller portal.
No commitment, no card required. We tell you what was flagged, whether your case is winnable, and what we'd charge — in plain English. Then the decision is yours.
Get my free diagnosis →